Wednesday, July 8, 2015

How to solve Google Chrome has stopped working in Windows 7

Possible Cause


Kaspersky Antivirus Chrome Plugins/Extension/Add-ons installed

Tested The following Solutions


1. Uninstalled Kaspersky Antivirus Chrome Extension
2. Delete/Clean/Removed Browsing history (from the beginning of time) - still not working
3. Uninstall and re-install Google Chrome browser







You have encounter problem where the Google Chrome frequently crash when opening it after Windows restart. Clicking on the detail you will see the following messages

Problem signature:
Problem Event Name: APPCRASH
Application Name: chrome.exe
Application Version: 43.0.2357.130
Application Timestamp: 5584cfea
Fault Module Name: chrome.exe
Fault Module Version: 43.0.2357.130
Fault Module Timestamp: 5584cfea
Exception Code: 80000003
Exception Offset: 0001105a
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Then another message popup saying "Whoa! Google Chrome has crashed.Relaunch Now?





Another Google Chrome crashed details

Problem signature:
Problem Event Name: APPCRASH
Application Name: chrome.exe
Application Version: 43.0.2357.130
Application Timestamp: 5584cfea
Fault Module Name: chrome.dll
Fault Module Version: 43.0.2357.130
Fault Module Timestamp: 5584cb97
Exception Code: 80000003
Exception Offset: 00027a97
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Problem signature:
Problem Event Name: APPCRASH
Application Name: chrome.exe
Application Version: 43.0.2357.130
Application Timestamp: 5584cfea
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.762
Fault Module Timestamp: 45712238
Exception Code: c0000005
Exception Offset: 0001507a
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: a10f
Additional Information 4: a10ff7d2bb2516fdc753f9c34fc3b069

No comments:

Post a Comment